Version 3.3


Purchasing Terms and Conditions


Terms That Apply During the Bid Solicitation Process


By submitting a bid, the respondent agrees to the following terms and conditions that govern the bid solicitation process:



  1. Submitting Bids: All respondents must submit their responses electronically, unless the University specifies otherwise.  It is the respondent’s responsibility to ensure that its bid is submitted in the University’s electronic software purchasing system before the applicable deadline. Assistance for submitting bids can be obtained through our third party provider ESM Solutions’ Customer Support at 1-877-969-7246 or at during normal business hours.  It is the respondent’s responsibility to learn how to use the system. Respondents must submit all applicable and required documents with their bid. A respondent may not submit additional or supplemental documents or amend its bid after the bid deadline. Also, bids not received by the University in the manner specified and by the time specified will not be considered.
  2. Questions/Interpretations:If any respondents find discrepancies in, or omissions from, the University’s solicitation documents, or be in doubt as to their meaning, the respondent must notify Procurement Services in writing (email is acceptable) no later than 5 business days prior to the bid response deadline.  Procurement Services will reply to respondent’s inquiries via written addendum and will publish this addendum with the bid documents to all prospective bidders, unless Procurement Services exercises its discretion to reply only to the respondent. It is the respondent’s responsibility to ensure that Procurement Services has received respondent’s questions, and to check the electronic bidding system to see if Procurement Services has issued any amendments or addenda.
  3. Time of Acceptance: If a respondent fails to state a time within which a bid must be accepted, respondent acknowledges that its proposal shall remain valid for 120 calendar-days beyond the bid opening date, or until 30 days after the date that any protest is resolved, whichever is longer, and the University may accept the proposal at any time within that time period.
  4. Authority to Bind: Respondent’s representative states that they have authority to respond to the University’s bid on behalf of respondent.
  5. Confidentiality: The University will not sign non-disclosure or confidentiality agreements related to respondent’s response to any bid. Tennessee law limits the University’s ability to withhold records from public disclosure.  Respondents should assume that all documentation, including pricing, submitted to the University will be subject to public disclosure.  The University hereby notifies all respondents that placing confidentiality notices on documents submitted to the University does not make the documents confidential under Tennessee law.  The University will not be bound by such notices.  Moreover, the University will not agree to provide advanced notice of any public disclosure or agree to assist the respondent to limit disclosure.
  6. Discounts:Please quote any applicable discounts afforded to a state University (including government-agency discounts or educational-agency discounts). Discounts offered for prompt payment will be taken if earned. Time will be computed either from the date of delivery at destination or from the date a correct invoice is received, whichever is later. Discounts will apply to the total amount unless freight charges are itemized separately.
  7. Brand Names/Alternative Products:Unless specified “No Substitutes,” any catalog brand name or manufacturer’s reference used in the bid is descriptive only, not restrictive, and used to indicate the type and quality desired. Bids on brands of like nature and quality will be considered. If bidding on other than the referenced specifications the bid must show the manufacturer, brand or trade name, and other descriptions, and should include the manufacturer’s illustration and complete description of the product(s) offered. If the respondent fails to submit the required documentation, the bid may be rejected. The University may determine whether a substitute offered is equivalent to and meets the standards of the item specified. The University may require the respondent to supply additional descriptive material. The respondent guarantees that the product offered will meet or exceed specifications identified in the bid invitation. If the respondent takes no exception to the specifications or referenced data in the bid, respondent will be required to furnish the product according to the brand, names, numbers, etc., as specified in the invitation for bid document.
  8. Samples:Samples of items, when requested, must be furnished free of charge and if not destroyed, will, upon request, be returned at the respondent’s expense. Request for the return of samples must be made in writing within 10 days following opening of bids. Each individual sample must be labeled with respondent’s name, manufacturer’s brand name and number, bid number and item reference. The University may keep the sample of the winning proposer. DO NOT submit samples unless you are specifically requested to do so.
  9. Demonstration(s) of Products:The University may require either an “in-house” or “on-site” demonstration of the product or service offered or a demonstration at a site mutually acceptable.
  10. Tax Exemption:The University is exempt from federal excise taxes and from state sales taxes on purchases of tangible personal property. Copies of the appropriate exemption documentation will be provided upon request and these taxes should not be included in the respondent’s bid prices.
  11. Service and Warranty: Respondent shall explain in its response to what extent warranty and service facilities are provided. Any attempt to change, add, modify, or delete any warranty provision after the bid has been accepted, including by use of package labeling, click through agreements, or inserts, will not be binding on the University unless it has so agreed in writing.
  12. Compliance with Laws: Respondent shall comply with all applicable laws, regulations, and University policies.
  13. Indemnification:Respondent shall hold and save the University, its trustees, officers, agents, and employees harmless from any claims, damages and actions of any nature arising from respondent’s bid or arising from the use of any materials, goods or services furnished by the respondent, provided that such liability is not attributable to negligence on the part of the user or failure of the user to use the item in the manner outlined by the respondent in descriptive literature or specification submitted with the respondent’s bid.  Respondent’s indemnification obligation shall include, but not be limited to, any claim of patent, copyright, or other intellectual property infringement asserted against the University based upon respondent’s bid or any materials, goods or services furnished by the respondent.
  14. University’s Liability: The University’s liability shall be governed by the Tennessee Claims Commission Act. The University will not enter into any agreement which contains a clause requiring the University to indemnify, hold harmless, or defend any party. Also, the University will not enter into any agreement which contains a clause limiting its remedies against any party.
  15. Discretion: All decisions regarding a bid, including the award, are within the University’s sole discretion. The University may award to respondent other than the highest scoring or lowest costs. For clarity, as used in these General Bid Conditions the word “may” means “sole discretion.”
  16. Advertising:In submitting a bid, proposer agrees not to use the results therefrom as a part of any commercial advertising.
  17. Indicia Licensing:All products bearing The University of Tennessee’s indicia must be fully licensed by The University of Tennessee Office of Trademark Licensing.
  18. Authorized Dealer: Respondent must be an authorized dealer of any goods or services sold to the University. If requested, the respondent must provide an authorization letter from the original equipment manufacturer. Failure to do so may result in the bid being disqualified or the award being canceled.
  19. Subcontracts: The respondent may not assign any of this award or enter into a subcontract for any of the services/products described in the award without the prior written approval of the University. Subcontractors specifically identified in a respondent’s bid are permitted. After the award, the supplier may only substitute a subcontractor approved by the University. A respondent may not submit a bid as the prime contractor while also permitting other respondents to offer them as a subcontractor. This may result in disqualification of respondents knowingly involved.
  20. Sales Data:Upon request, the respondent agrees to furnish the University a summary of sales made under the agreement. This data may include: delivery date, department name, invoice date, invoice number, item description, list price, method of payment, net price, order date, order method, quote number and manufacturer part number. The University may terminate the award if this information is not provided in a reasonable time period.
  21. Non-Exclusivity:The University will promote the use of any established contract; however, the University does not guarantee that all purchases for the products and/or services available under any award will be made exclusively from the supplier.  Also, an award does not obligate the University to make any purchases from the awarded respondent and the University may elect to award contracts or purchase orders for like products or services to multiple suppliers.
  22. Transportation Cost: Unless instructed otherwise, the respondent must include all transportation costs in its prices. The respondent is responsible for all goods in transit and the University will only accept ownership upon delivery to the address listed in the order.
  23. Insurance: The respondent, being an independent contractor, agrees to carry adequate public liability and other appropriate forms of insurance, and to pay all taxes incident to any agreements with the University. The University may require a certificate of insurance at any time. A failure by the respondent to provide a certificate will be considered a material breach and grounds for termination of the award. The cost of all insurance must be included in the prices submitted in the respondent’s bid.
  24. Irrevocable Waiver: By responding to the solicitation, respondent hereby irrevocably waives any claims against the University’s trustees, officers, employees and former employees. Respondent also agrees not to sue University employees in their individual capacity. This waiver applies to respondent and their successors, heirs and assigns. The University and the respondent state that this clause is material to this bid.
  25. Collusion, Conflict of Interest and Debarment : When submitting a bid, the respondent certifies the following:
    1. The respondent prepared and arrived at its bid independently and there was not any collusion between respondents. The respondent agrees not to discuss or reveal its bid to anyone until after the award is made.
    2. No funds resulting from this award will be paid either directly or indirectly to any University employees, their spouses or dependent children. This prohibition applies for up to six months after they terminate their employment with the University.
    3. All potential conflicts of interests will be disclosed in the bid response including if any owners of respondent are related to any University employee, their spouse, or dependent children.
    4. The respondent is not presently debarred, proposed to be debarred, suspended, or declared ineligible for covered transactions by any federal agency or department.

If the University determines that the respondent failed to disclose or incorrectly disclosed information related to any of the four statements listed above, the University may consider any such actions to be grounds for response rejection or award termination, regardless of the time of detection.


  1. Equipment: Unless the University states otherwise in its specifications, all bidders must quote prices for new equipment.  If a Respondent fails to quote prices for new equipment and the University accepts the order, Respondent will be liable for providing the University with new equipment at no extra costs to the University.  If the University’s specifications allow for used equipment, Respondent must list the equipment’s date of manufacture, number of previous owners, condition, maintenance and repair history, and any other relevant information.  University may inspect any used equipment before purchasing the used equipment.




By submitting a bid, the respondent agrees to the following terms and conditions that govern the University’s evaluation of respondents’ bids:


  1. Acceptance and Rejection of Bids: The University may accept or reject any bids when, in its opinion, such action is in the best interests of the University. In such circumstances, the University may re-solicit bids or to continue with the current supplier for these services.
  2. Multiple Awards:The University may award this solicitation to multiple respondents.
  3. Inspection of the Bid File: During the open file period, the bid file is open to inspection to all respondents.  The file becomes public record after the solicitation has been awarded.
  4. Protest Procedure:Any respondent wishing to protest a decision must do so in accordance with the University’s procurement policy ( The parties shall make reasonable efforts to resolve any dispute before filing any formal legal action.




By submitting a bid, the respondent agrees that the following terms and conditions will govern any award issued by the University.  Terms attached to a University purchase order supersede the terms below:


  1. Additional Goods or Services: The University may add supplier’s additional goods or services as mutually agreed.
  2. Cancellation:Notwithstanding any other cancellation provision, the University may cancel its purchase order, in whole or in part, by giving no less than 10 days’ prior written notice. If the respondent fails to perform properly its obligations under this award or violates any term of this award, the University may terminate this agreement immediately and withhold payments in excess of fair compensation for completed services. If the University terminates an award, the University may seek all available remedies against the respondent.
  3. Delivery: The title and risk of loss for the goods will only pass to the University when the University actually receives the goods. The supplier must assume all responsibility for damage in transit. Any claim for loss of damage incurred during delivery will be between the respondent and the carrier. It is the supplier’s responsibility to prevent shipments from being late and any additional charges for expedited delivery, shipments being routed to a point other than the one specified on the purchase order, special handling, or back orders will be incurred by the supplier.
  4. Inspection: In the event of a dispute between the supplier and the University about the items supplier provides to the University, the University has sole and absolute discretion to determine whether the supplier’s shipment conforms to the University’s order.  Supplier shall pay all costs for the University to return the rejected goods or replace missing goods. The respondent shall make immediate replacement of the damaged merchandise or be subject to damages for breach of contract. When University staff sign for a shipment, the signature does not constitute “acceptance.” Rather, the signature is only acknowledgement of receipt.
  5. Invoicing and Payment:Unless stated otherwise, the University initiates payment for materials or services upon receipt of all goods and services and receipt of an original, itemized invoice that reflects accurate contract prices.  Invoices failing to itemize the order, reference the purchase order, or undated may cause a delay in payment or rejection of the invoice.
  6. Cooperative Procurement: Any University, college, school, or government agency (third-party entity) may purchase under this agreement. The third-party entity may negotiate its own terms with the supplier.
  7. Non-Exclusivity:The University will promote the use of any established contract; however, the University does not guarantee that all purchases for the products and/or services available under any award will be made exclusively from the supplier. Also, an award does not obligate the University to make any purchases from the awarded respondent and the University may elect to award contracts or purchase orders for like products or services to multiple suppliers.
  8. Assignment:Neither party may assign this agreement, or any right or duty, or enter into a subcontract for any of the services performed under this agreement, without the prior written approval of an authorized official of both parties.
  9. Records; Audits: Supplier will maintain records for all expenses for which Supplier invoices the University under this agreement. Supplier will maintain its records for at least 3 years, and will maintain its records in accordance with generally accepted accounting principles. During the term of this agreement and for 3 years after the last payment from the University to Supplier under this agreement, the State of Tennessee Comptroller or the University’s internal audit, or both, may audit Supplier’s records that relate to this agreement.
  10. Adherence to Agreement:Supplier may only sell goods or services listed in the University’s purchase order. If respondent sells items not listed in the University’s purchase order, the University may terminate the purchase order immediately and without advanced notice.
  11. No Third-Party Beneficiaries: There are no third-party beneficiaries to this agreement.
  12. Iran Divestment Act: The Supplier certifies, under penalty of perjury, that to the best of its knowledge and belief the Supplier is not on the list created pursuant to Tenn. Code Ann. § 12-12-106.  The Supplier further certifies that it shall not utilize any subcontractor that is on the list created pursuant to Tenn. Code Ann.  12-12-106.
  13. Illegal Immigrants: In compliance with the requirements of Tenn. Code Ann. § 12-3-309, Supplier hereby attests that it shall not knowingly utilize the services of an illegal immigrant in the United States in the performance of this agreement and shall not knowingly utilize the services of any subcontractor who will utilize the services of an illegal immigrant in the United States in the performance of this agreement.
  14. Registration with the Tennessee Department of Revenue: The Supplier must register with, or receive an exemption from, the Tennessee Department of Revenue for the collection of Tennessee sales and use tax. This registration requirement is a material requirement of this agreement.  The Supplier shall comply, and shall require any sub-contractor to comply, with all laws and regulations governing the remittance of sales and use taxes on the sale of goods and services made by the Supplier, or the Supplier’s sub-contractor.
  15. Governing Law:The internal laws of the State of Tennessee (without regard to its conflict of law principles) govern all matters arising under or relating to this agreement.
  16. Severability: The parties intend as follows:
    1. that if any provision of this agreement is held to be unenforceable, then that provision will be modified to the minimum extent necessary to make it enforceable, unless that modification is not permitted by law, in which case that provision will be disregarded;
    2. that if an unenforceable provision is modified or disregarded in accordance with this section, then the rest of the agreement will remain in effect as written; and
    3. that any unenforceable provision will remain as written in any circumstances other than those in which the provision is held to be unenforceable.
  17. No Automatic Renewal: Any terms included in Supplier’s documentation that attempt to renew the agreement automatically do not apply to the University.
  18. Entire Agreement: This agreement constitutes the entire understanding between the parties with respect to the subject matter of this agreement and supersedes all other agreements, whether written or oral, between the parties. In the event Supplier’s invoices, order forms, or other Supplier-provided items contain terms, Supplier acknowledges that Supplier’s terms do not apply to the University.  Further, in the event Supplier’s website, mobile applications, or other platforms contain click-wrap, browse-wrap, or shrink-wrap terms and conditions, Supplier states that such terms and conditions do not apply to Customer.